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Fire & Water - Cleanup & Restoration

Archived Storm Damage Blog Posts

Call SERVPRO When You Experience a Water Damage Disaster

4/29/2024 (Permalink)

water damage equipment SERVPRO of New Philadelphia recommends that you give us a call when you experience an emergency water damage disaster.

We have experienced many rain storms early this month. Rain storms can cause a lot of damage in New Philadelphia, Winfield, Pekin, and surrounding areas. An influx of water from storms causes flooding that can cause flooding in homes and commercial properties. It is not uncommon for homes to experience flooding in basements that comes in either through the windows, floors, walls, or even the sump pump can get overwhelmed and stop working, causing a water back up in the home. When water backs up into your home, you are probably unsure of what to do first. SERVPRO of New Philadelphia recommends that you give us a call when you experience a water disaster. We can help walk you through the process of how to make it, “Like it never even happened.” For immediate assistance when you experience an emergency water disaster, give us a call! You can call (330) 556-4656. 

Winter Storm Damage in Malvern

12/1/2023 (Permalink)

tree on home Strong winds can knock down trees and power lines, causing widespread power outages throughout the area.

Malvern can experience significant damage due winter storms. Strong winds can knock down trees and power lines, causing widespread power outages throughout the area. Many buildings can suffer from roof and structural damage due to heavy snowfall and ice accumulation. Road and transportation systems can also become greatly affected, with numerous accidents and delays reported. Local authorities work diligently to restore power and clear roadways, but it may take some time before full recovery is achieved. Residents are advised to stay indoors and exercise caution until the situation improves. This is typically what results are from winter storms. 


SERVPRO of New Philadelphia is available 24/7 for your Dundee, Strasburg, Gilmore, and surrounding areas home. Winter storm damage is no joke. Make sure to pay attention to local weather news when you are experiencing blizzard type weather. Do your best to prepare your home and make sure you have enough groceries and water to last. If you ever need immediate assistance due to water damage in your home, don’t hesitate to give us a call. Call (330) 556-4656 for immediate assistance, or visit our Website to learn more.

Watch Out for Ice Dams in New Philadelphia

11/23/2023 (Permalink)

water damage in commercial building Ice dams are caused by a combination of factors.

New Philadelphia, Malvern, Pekin, and surrounding areas are prone to experiencing ice dams in the cold winter months. Ice dams are caused by a combination of factors, including snow accumulation on a sloped roof, heat loss from the interior of the building, and freezing temperatures. When heat escapes from the building, it melts the snow on the roof, which then refreezes at the eaves or overhangs where it is colder. This continuous melting and refreezing process forms ice dams. The dams prevent snowmelt from properly draining off the roof, leading to water backup, which can result in leaks, water damage, and potential structural issues if not addressed in a timely manner.


SERVPRO of New Philadelphia is available 24/7 for emergency water damage. When water damage occurs to your Wilkshire Hills, Midvale, Gilmore and surrounding areas home, we are only a phone call away. For immediate assistance call (330) 556-4656 or visit our Website to learn more.

How to Recover From a New Philadelphia Storm

10/23/2023 (Permalink)

tree damage on home Storm damage can look like trees falling on your home, flooding in your home, water coming in through drains, ceilings, walls or windows.

Storm damage can take a toll on your Dundee, Strasburg, Gilmore, and surrounding areas home. Storm damage can look like many different things. Storm damage can look like trees falling on your home, flooding in your home, water coming in through drains, ceilings, walls or windows. Storm damage can also look like roof damage from high winds and heavy rains or snow. All of these ways that storms can damage your home are repairable by SERVPRO of New Philadelphia. We specialize in storm restoration and we are available 24/7 for when disaster strikes your home in Minerva, Dover, Wilkshire Hills, and surrounding areas. 


Our team is made up of highly trained and experienced professionals that are ready day or night to assist you and the damage that has occurred to your home. Our SERVPRO team has equipment and team to make your disaster look, ‘Like it never even happened.’ If water, fire, or storm damage has occurred to your New Philadelphia home, don’t hesitate to give us a call. For immediate assistance, call (330) 556-4656 or visit our Website for more information.

How Can a Storm Cause a Fire in Your New Philadelphia Home?

4/29/2023 (Permalink)

dark clouds Throughout these spring months, storms are raging through the Northeast Ohio region. Storms can cause fires in several ways.

Throughout these spring months, storms are raging through the Northeast Ohio region. Along with causing water damage, storms can also start fires. Storms can cause fires in several ways. Here are a few examples:

  • Lightning strikes: Lightning strikes are a common cause of wildfires. When lightning strikes a tree or the ground, it can generate enough heat to ignite nearby vegetation. Lightning strikes can also ignite gas from decomposing plant material in bogs and marshes, leading to underground fires.
  • Strong winds: Strong winds associated with storms can spread fires that are already burning, making them harder to contain. The wind can also carry burning embers from a fire and deposit them on dry vegetation, starting new fires.
  • Downed power lines: Storms can knock down power lines, which can spark fires if the wires come into contact with dry vegetation. This is particularly dangerous in areas with high winds and low humidity, as these conditions can cause fires to spread quickly.
  • Avoid outdoor activities that could ignite a fire, making sure that campfires and other flames are fully extinguished, and avoiding the use of fireworks or other incendiary devices.
  • Additionally, if you see a fire during a storm, you should call emergency services immediately and evacuate the area if necessary.

It is important to take steps to prevent fires during stormy weather, and if you don’t, you might be bearing the consequences. If you or someone you know experience fire related storm damage, contact SERVPRO of New Philadelphia today at (330) 556-4656 for immediate assistance, or visit our website!

3 Ways to Stay Safe from Winter Weather in Dundee

1/23/2023 (Permalink)

row of houses covered in snow Not only are you possibly at risk during cold winter weather, but if you have pets, they are also at risk.

Winter weather in Dundee, Malvern, Midvale, and their surrounding areas can be beautiful and sometimes dangerous. Freezing temperatures and snow flurries are likely to be risky if you find yourself caught out in a storm. Fortunately, with the latest technology we can see when a storm is headed our way and prepare accordingly. Not only are you possibly at risk during cold winter weather, but if you have pets, they are also at risk.

Remember to take precautions for them as well. When temperatures are cold or below freezing, it is best to not leave them outside for extended periods of time. “During severe storms the heavy snow burden may cause roofs to collapse, or knock down trees and power lines, resulting in power outages and subsequent loss of heat in homes.” Visit this Website to learn more. Stay safe and stay indoors as much as possible when cold weather becomes dangerous!

3 Tips for Staying Safe When Winter Weather Hits                     

  • Check weather updates so you can prepare accordingly.
  • Take precautions for pets before the storm hits.
  • Make an emergency kit with things like food rations, flashlights, candles, and more!

For more information on how SERVPRO of New Philadelphia can help you after a disaster, call us at (330) 556-4656 or visit our Website! We are always Here to Help!

5 Tips to Follow When a Winter Freeze Strikes Your Dundee Home

1/5/2023 (Permalink)

broken pipe bursting water When a winter freeze occurs, this type of storm can cause quite the damage to your residential and commercial building.

Winter freezes are no joke, especially in Gilmore, Malvern, Pekin, and their surrounding areas. When a winter freeze occurs, this type of storm can cause quite the damage to your residential and commercial building. Recently, SERVPRO of New Philadelphia received over 400 calls from residential and commercial buildings that experienced water damage from frozen pipe breaks. Frozen pipe breaks are the leading cause of water damage in buildings during the winter season. There are ways to prevent this sort of damage. Ways to prevent your water pipes from freezing and then breaking is to make sure they are insulated well. Yes, your water pipes need insulation too. This will keep the freezing weather from getting to them and causing water damage to your home when they break. However, if your water pipes break and you don’t have the opportunity to insulate them, here is what you can do:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.

If you have experienced water damage to your residential or commercial building and are seeking complete restoration, SERVPRO of New Philadelphia is Here to Help. We are leading experts in fire and water damage restoration, and we want to make your space look, “Like it never even happened.” We are available 24/7 to serve our local Midvale, Wilkshire Hills, Winfield, and surrounding areas community. For immediate assistance call (330) 556-4656 or visit our Website!

Common Misconceptions About Storms in Dover

12/1/2022 (Permalink)

lightning There are many misconceptions about storms including thunder, lightning, and the flooding that can occur as a result.

There are many misconceptions about storms including thunder, lightning, and the flooding that can occur as a result. Keep reading to learn the truth about some common misconceptions.

  1. “Counting the number of seconds between lightning and thunder determines the distance away from the storm.”

The idea is that every second that passes after a lightning strike indicates one mile of distance from the storm. This is a misconception, with a hint of truth to it.

According to the Cleveland Weather Examiner, it takes five seconds for thunder to travel one mile. So, if you see a flash of lightning and count ten seconds until you hear thunder, the storm is two miles away.

  1. “Lightning always goes from the ground up”

The first lightning myth most people learn is that lightning always strikes down from the clouds. After this is proved false, we usually learn that lightning is transmitted from the ground up toward the clouds. However, what is usually not explained, is that there are unseen cloud-to-ground lightning strikes that do occur prior to the visible lightning bolt. So, lightning comes from both the cloud and the ground.

  1. “You can drive a SUV or pickup truck through the flood waters if it doesn’t look too deep.”

You should never drive a vehicle through flood waters no matter how big or heavy the vehicle is, or how deep the water may look. Two feet of moving water can easily sweep a car or truck away. Flood waters can also appear shallow and end up being deeper than you think.

If you find yourself in need of help from flooding, water, or roof damage, in Dover, Uhrichsville, or Minerva, SERVPRO of New Philadelphia is available 24 hours day, 7 days a week! We will arrive as quickly as possible and begin to assist you. If you have any questions or need help, call (330) 556-4656 or visit our Website.

How to Prevent Damage from Winter Storms in New Philadelphia

11/23/2022 (Permalink)

snow truck plowing snow There are certain things you could look for after a storm to see if your home incurred any damage.

Heavy snowstorms are bound to sweep through New Philadelphia. There are certain things you could look for after a storm to see if your home incurred any damage. Here is what to expect from the first heavy snowstorm of the year.

What to Check After a Snowstorm

  • Make sure the batteries in your carbon monoxide detector are working. This is important as most homes will lose electricity during a blizzard and must burn wood or fuel inside the home to stay warm.
  • Check for broken water pipes and shut off the water supply until a professional can come and repair them.
  • Look around your home and check for any broken or shattered windows. Temporary fixes include covering them with plywood or taping blankets for insulation.
  • Listen to a radio for any roadblocks or emergency announcements.
  • If you have a chimney, make sure there is no structural damage. You don’t want to light a fire and have the smoke backing up into your home.
  • It’s important that you check for broken tree limbs as well. They could fall later and damage your yard or even cause potential injury.

SERVPRO of New Philadelphia are fire and water damage restoration specialists. We are always Here to Help, 24/7. Give us a call at (330) 556-4656 for immediate assistance or visit our Website!

SERVPRO of New Philadelphia is a Large Loss Response Team

10/14/2022 (Permalink)

clouds SERVPRO of New Philadelphia can handle both large losses in a different state and local losses at the same time.

When disaster strikes, SERVPRO Team Dobson is ready to assist, whether it's here in our local communities or somewhere across the country. We are a Large Loss Response Team, so we can travel anywhere to collaborate and help other SERVPRO franchises. Our customers are always top priority. "Even in the worst situations, it's amazing how SERVPRO can make it "Like it never even happened."

Handling Large Losses and Local Losses

SERVPRO of New Philadelphia can handle both large losses in a different state and local losses at the same time. Our team strategically uses our people, equipment, time, and resources. One is not more important than the other, rather SERVPRO is a help to our community as well those around us. Simply, SERVPRO of New Philadelphia has the capacity to help those in need wherever a disaster strikes.

SERVPRO of New Philadelphia are fire and water damage restoration specialists. We are always Here to Help, 24/7. Give us a call at (330) 556-4656for immediate assistance or visit our Website!

What to Do After a Tornado in Pekin, OH

4/29/2022 (Permalink)

A tornado What to do after a tornado can be confusing, especially after a disaster just occurs. Weather.gov has provided the tips below on what to do after a to

What to do after a tornado can be confusing, especially after a disaster just occurs. Weather.gov has provided the tips below on what to do after a tornado.

  • Stay Informed: Continue to listen to local news or a NOAA Weather Radio to stay updated about tornado watches and warnings. Multiple rounds of thunderstorms capable of producing tornadoes are possible during severe weather outbreaks.
  • Contact Your Family and Loved Ones: Let your family and close friends know that you're okay so they can help spread the word. Text messages or social media are more reliable forms of communication than phone calls.
  • Assess the Damage: After the threat for tornadoes has ended, check to see if your property has been damaged. When walking through storm damage, wear long pants, a long-sleeved shirt, and sturdy shoes. Contact local authorities if you see power lines down. Stay out of damaged buildings. Be aware of insurance scammers if your property has been damaged.
  • Help Your Neighbor: If you come across people that are injured and you are properly trained, provide first aid to victims if needed until emergency response teams arrive

SERVPRO of New Philadelphia is a fire and water restoration and cleanup company. We are Here to Help, 24/7. For immediate assistance give us a call at (330) 393-9999 or visit us on our Website!

Protect Your Home from Severe Winds in Gilmore, OH

1/23/2022 (Permalink)

Fallen tree on house Severe winds can do a lot of damage in and around the home. Some destructive factors from a severe windstorm cannot be helped.

Severe winds can do a lot of damage in and around the home. Some destructive factors from a severe windstorm cannot be helped. These include factors such as, trees falling, telephone poles falling, destroyed shingles, and more. However, there are a few things that you can do to make sure to prevent damage before the storm comes.

What to Do Before the Windstorm Comes

Below are tips from FEMA sharing what to look out for in order to protect your home from storm damage:

  • Protect windows and glass doors with storm shutters.
  • Reinforce garage doors and double-entry doors.
  • Trim or remove damaged, dead, or rotting tree limbs.
  • Secure objects outside the home.
  • Secure fencing, porches, canopies, and sheds.
  • Replace gravel and rock landscaping materials.
  • Seal cracks and gaps.

SERVPRO of New Philadelphia are fire and water damage restoration specialists. We are always Here to Help, 24/7. Give us a call at (330) 393-9999 for immediate assistance, or visit our Website!

How to Take Back Your Home After a Storm in Strasburg, OH

1/5/2022 (Permalink)

Broken siding. In severe storms, roof shingles and siding can be torn off and damaged from high winds and hail.

Many times, a storm can cause damage to your home. Damage such as water damage, and damage to the exterior of your home can occur. In severe storms, roof shingles and siding can be torn off and damaged from high winds and hail. When your home is damaged during a storm, it is important to immediately take care of the damage to prevent it from becoming worse than it is.

What to Do When Your Home is Damaged by a Storm

According to VACU.org, here are the steps you can take immediately after a storm takes place:

  • Contact your insurance company as soon as possible. Your agent will help answer questions about your claims and determine if the damage will be covered by your plan.
  • Stay away from downed power lines. If you feel a downed line presents danger, call 911 first.
  • Take photos. Document any damage by taking photos from many different angles before you start any clean up or repair.
  • Talk to your neighbors. If several people on your street need to have trees removed, you may be able to save a little money by using the same contractors.

For more information on how SERVPRO of New Philadelphia can help you after a disaster or if you have any questions at all, call us at (330) 393-9999 or visit our Website! We are always Here to Help!

Serious Winter Storms in Dundee, OH

12/2/2021 (Permalink)

Cars on a snowy road. Winter storms can become very dangerous within a matter of minutes.

Winter storms can become very dangerous within a matter of minutes. Whether you are traveling, driving, or just outside, the cold weather can do much damage.

According to NOAA.gov, “Recent observations show that:

  • Of injuries related to ice and snow:
    • About 70% occur in automobiles.
    • About 25% are people caught out in the storm.
    • Majority are males over 40 years old.
  • Of injuries related to exposure to cold:
    • 50% are people over 60 years old.
    • Over 75% are males.
    • About 20% occur in the home.”

Make sure to stay bundled up and warm and prepare for the winter weather that is ahead. Check on your loved ones and always be aware of approaching weather so you can prepare properly.

SERVPRO of New Philadelphia are fire and water damage restoration specialists. We are always Here to Help, 24/7. Give us a call at (330) 393-9999 for immediate assistance or visit our Website!

How to Protect Your Dundee Home from Sewer Backups

11/23/2021 (Permalink)

Flood in basement. The number of backed up sewers is increasing at a rate of about 3% annually.

Backed up sewers can cause costly damage to floors, electrical systems, walls, furniture, and belongs in your home. Knowing the causes of sewer backups and what you can do to prevent them could save you thousands of dollars. Many homeowners may not realize that they are responsible for the maintenance of their house or sewer lateral, which is the pipeline between the city sanitary sewer main and the building.

What Causes Sewer Backups

The number of backed up sewers is increasing at a rate of about 3% annually. Here are some of the most common causes of sewer backups:

  • Aging sewer systems
  • Combined pipelines
  • Tree roots
  • Sanitary main blockages

Here are some things you can do to prevent sewer backups:

  • Flush only toilet paper.
  • Keep sewer lines clear of tree roots.
  • Install a sewer backup valve.
  • Line or replace old pipes.

SERVPRO of New Philadelphia understands that disasters from sewers happen drastically and unexpectedly. We are professionals in water damage restoration and cleanup. Give us a call at (330) 393-9999 or visit our Website for immediate assistance!

What to Do if a Tornado is Headed Your Way in Dover

10/16/2021 (Permalink)

A dark tornado A tornado is a disaster that can happen very quickly. There is little warning when a tornado is headed your way.

A tornado is a disaster that can happen very quickly. There is little warning when a tornado is headed your way. That is why it is important to be prepared as best you can for disasters like these. CDC.gov says, “To stay safe during a tornado, prepare a plan and an emergency kit, stay aware of weather conditions during thunderstorms, know the best places to shelter both indoors and outdoors, and always protect your head.” Below are tips to help you become prepared!

Tornado Safety Tips

Tip 1: Be Prepared

  • Make sure you have a stash of fresh batteries and a battery-operated TV, radio, or internet-enabled device to listen to the latest emergency weather information. Be sure to have access to a safe shelter for your family. Gather an emergency kit and a list of important information, including telephone numbers.

Tip 2: Stay Aware of Weather Conditions

  • Stay tuned to local radio and TV stations or a NOAA weather radio for weather information. Keep a lookout for these weather signs, they may mean that a tornado is approaching: a dark or green-colored sky, a large, dark, low-lying cloud, large hail, and a loud roar that sounds like a freight train.

Tip 3:  Know Where to Shelter

“Falling and flying debris causes most deaths and injuries during a tornado.”

  • Go to the basement or an inside room without windows on the lowest floor (bathroom, closet, center hallway). For added protection get under something sturdy (a heavy table or workbench). Cover your body with a blanket, sleeping bag or mattress. Protect your head with anything available.

SERVPRO of New Philadelphia has the expertise and resources to assist you after a disaster. For immediate assistance give us a call at (330) 393-9999  or visit our Website!

What Company Should I Call After Storm Damage in New Philadelphia?

9/30/2021 (Permalink)

Tree fallen in middle of the road. When a major storm rushes through your town and affects your home, who are you supposed to call?

When a major storm rushes through your town and affects your home, who are you supposed to call? You want to call a trusted leader in the fire and water restoration industry. SERVPRO of New Philadelphia is made up of highly trained professionals who use specialized equipment and advanced training to quickly restore your New Philadelphia property to pre-storm condition.

Now I Know Who to Call, But What Do I Do Before They Get Here?

The first thing you should ask yourself after any water damage situation after a storm occurs is if you are safe. Here are a few things you should be aware of to stay safe.

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Now Here is What You Can Do!

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

If you have experienced a water disaster after a storm, call SERVPRO of New Philadelphia at (330) 393-9999 or visit our Website!

How to Prepare for Spring Storms in New Philadelphia

4/29/2021 (Permalink)

A green highway sign reads "Storm Warning" SERVPRO of New Philadelphia has highly trained storm damage technicians ready to respond to any size disaster.

Spring storms in New Philadelphia can be very unpredictable. They pop up fast giving us little to no time to prepare. That’s why it’s so important to be prepared before the threat is even here. SERVPRO of New Philadelphia County is here with some tips on how to keep you and your family prepared for Spring storms:

  • Develop an evacuation or shelter plan
  • Have an emergency kit, including first aid supplies, a list of important contacts, a flashlight, and a NOAA Weather Radio
  • Listen to all weather alerts
  • Remember to seek shelter low in your home, and away from windows
  • When driving, avoid bridges and overpasses
  • Practice your plan!

That last tip might be the most important one. Practice will always be the best form of preparation. Let’s say you do have a massive storm come through New Philadelphia, who do you call after? That’s easy! Call SERVPRO of New Philadelphia. We’re always Here to Help®?!

SERVPRO of New Philadelphia has highly trained storm damage technicians ready to respond to any size disaster. We’re a Large Loss Team, meaning there’s no storm too big for us to handle!

Call us today at (330) 556-4656 or visit our Website to see our full array of storm damage services. We’re faster to any size disaster, and Here to Help®? the local New Philadelphia community!

How to Prepare for a Possible Winter Storm in New Philadelphia

1/22/2021 (Permalink)

A yellow Winter Storm Warning sign is standing during a storm If you home has been affected by storm damage know that SERVPRO of New Philadelphia can help.

Brrrr! It has been cold in New Philadelphia lately! But us Ohioans are used to that, right? SERVPRO of New Philadelphia wants to give our residents some helpful tips to stay safe whether you are warm and cozy at home or out and about on the road.

Driving on icy roads. If you must drive despite dangerous weather conditions, take extra caution when passing bridges or overpasses. Always slow your roll before a bridge. Hitting the brakes on a bridge could be deadly. Also ensure your tires have a thick, good tread. The National Highway Traffic Safety Administration recommends, “Tire tread depth should be a minimum of 2/32 of an inch. To check this, hold a penny between your thumb and forefinger so that Lincoln’s head is showing. Place the top of Lincoln’s head into one of the grooves of the tire’s tread. If any part of Lincoln’s head is obscured by the tread, you have a safe amount of tread, according to NHTSA. If you can see above Lincoln’s head, then you need a new tire.”

Furry Friends. Make sure your companion animals are brought indoors when the temperatures drop. Also stock up on food, waste bags, litter, paper towels, and other items you use daily. Horses and other livestock should have a shelter where they can be protected as well. Ensure grazing animals have access to food and non-frozen water.

Staying Inside. Learn how to prevent pipes in the home from freezing here. Make sure to keep the temperature in your home on a warmer setting to prepare for a potential shutoff. Keep a stockpile of canned foods, boxed cereals, granola, and protein bars on hand in the case of an emergency. Create a winter home emergency kit. You can use the supply list by the American Red Cross as a guide. This is a great checklist to use as a basis for everything you need.

After the storm. If your home is still out of power after the storm, utilize a family member or friend’s home for shelter or a local refuge for lodging with electricity. Help the elderly people in your life if they need assistance.

In addition to dangers to you and your family. Storm damage can also affect your home and your home’s belongings. Ice and other storm related conditions can wreak havoc on your roof and cause major flooding as well. If you home has been affected by storm damage know that SERVPRO of New Philadelphia can help.

Restoring storm- and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your New Philadelphia property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

SERVPRO of New Philadelphia is locally owned and operated—so we live and work here too, and are proud to be part of the New Philadelphia community. We are also part of a national network of 1,700 with special Disaster Recover Teams that can respond with additional resources during catastrophic storms and major events.

Call us today. (330) 556-4656

Lightning Safety 101 in New Philadelphia

1/6/2021 (Permalink)

Picture is of a stick figure family with a lightning bolt coming out from the clouds. Do not go under trees for shelter. Believe it or not; there is not a single place outside that is safe, contrary to what you may have heard.

If you think you know everything when it comes to lightning safety---think again! A lot of folks think knowing what to do during a thunderstorm is second nature. But SERVPRO of New Philadelphia is here to give you some safety tips to help you make good decisions should you get caught in a thunderstorm.

Outdoor Safety

  • If you can hear it---seek shelter. This is most likely a given. But should you see lightning or hear thunder outside look immediately for shelter. Safe places include in a home, large building, or inside of a hard-topped vehicle.
  • Do not go under trees for shelter. Believe it or not; there is not a single place outside that is safe, contrary to what you may have heard. Ensuring you are inside is your best bet for safety.
  • Wait at least 30 minutes after hearing the last bit of thunder before you venture out again.
  • Stay away from windows or doors. This can be tempting if you like storm watching. But lightning can in fact come through windows. Stay back at least 30 feet. Also stay off porches and decks.
  • If a person gets struck, immediately call 9-1-1. Get medical help right away.
  • Do NOT lie on the ground. Lightning causes electric currents along the top of the ground that can be deadly over 100 feet away. There is no safe place outside, so take immediate action to get to a safer location. Avoid anything that will increase your risk of being struck by lightning such as being near or under tall trees or under pavilions.

Indoor Safety

  • Turn off all electronics. Stay off corded phones, computers and other things that put you in direct contact with electric currents.
  • Do not wash your hands, do dishes, laundry, or take a shower or bath during lightning storm. Lightning can travel through plumbing. It is best to avoid all water during a storm.
  • Do NOT lie down on or lean against any concrete floors or walls.

Should your home or business become affected by lightning or storm damage, SERVPRO of New Philadelphia can help. When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO can respond immediately to storm and flooding conditions. Lightning can also cause fire damage. Which is the cornerstone of our business.

SERVPRO of New Philadelphia can help with all things disaster. That is why we are the #1 restoration company in the area. And for good reason. We are available 24/7 to help at your Dover home or nearby business. Visit our website for more information on storm damage or follow us on Facebook.

Will New Philadelphia Have a White Christmas?

12/3/2020 (Permalink)

image of a snow scene with a Christmas tree lit and with presents underneath the tree AccuWeather is predicting 45 degrees and sunny for Santa Clause’s arrival day here in New Philly.

There is nothing more magical than to look out your window on Christmas morning and see a full blanket of white, glittering snow. This is not just for the kids, folks. Americans preferring a ‘White Christmas’ has been drilled into our heads since the beginning of time.

There is an actual definition for a ‘White Christmas’ and the chances of it hitting New Philadelphia this year are not in the cards. The definition from the American Meteorological Society states the main requirement is that at least an inch of snow must be on the ground at some point on December 25th.

In Ohio, the Southern half of the state has the lowest chance of a ‘White Christmas’. Northeast Ohio has the largest historical chance, and it usually hits right where you would think: the snow belt of Ashtabula and Geauga counties.

Cleveland 19 News reported: before 2017, when we received .6 inches of snow on Dec. 25, the last time it had snowed on Christmas Day was in 2003 when 2.3 inches of celestial, white wonder fell from the sky.

Even though it is still too early to tell. AccuWeather is predicting 45 degrees and sunny for Santa Clause’s arrival day here in New Philly. The probability of precipitation is only at 1%. But do not let that stop you from hoping for the “White Christmas’ 2020 so desperately needs. Keep checking this link to see if anything changes throughout the rest of December.

SERVPRO of New Philadelphia wishes you a wonderful holiday season! While snow can be beautiful---it can also cause a lot of destruction. Damage to your roof, gutters, and home is no pretty sight. Neither is a flood caused by these sometimes unknown, hidden issues.

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of New Philadelphia can respond immediately to storm and flooding conditions. Should you ever need our services; we are always here. We are a 24-hour emergency service water and fire restoration company. We are here on Christmas Day whether you need us for fire damage or water damage or something in between. Visit our Facebook page for more information or call 330.556.4656 today.

Fall Storm Season New Philadelphia, OH

11/23/2020 (Permalink)

image of an autumn day in Northern Ohio with storm cloud developing. SERVPRO of New Philadelphia can respond immediately to storm and flooding conditions.

When we think of thunderstorms; we generally think severe weather comes in the Spring and Summer. However, fall is not to be counted out.

AccuWeather reports, “The second severe peak happens in the fall because you see the jet stream start to shift southward in response to the Northern Hemisphere cooling off.”

Fall storms, in Ohio, can be just as powerful too. We can see tornado warnings, high winds, and major downpours that can cause flooding.

While the most common areas for severe weather in the fall generally span from Texas to Georgia, some storms occasionally impact areas farther north, including right here in New Philadelphia.

Cincinnati.com stated that in a typical year, Ohio sees 13 tornadoes. Summer and Spring tend to see the highest number of twisters, but roughly one in five occurs in fall or winter.

SERVPRO of New Philadelphia wants our communities to keep in mind that brutal storms can happen any time of the year.  And when bad weather hits---we are here for our community. When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of New Philadelphia can respond immediately to storm and flooding conditions. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Call us anytime at 330.556.4656. We are open and here to serve 24 hours a day, 7 days a week, and 365 days a year. Follow us on Facebook for more tips and news.

Insurance Insights From an Ex Agent - Water Back-Up

10/19/2020 (Permalink)

image of standing water resting in a finished area of a residence Water does not discriminate and adding the coverage after a loss is too late and illegal at that.

I had a huge revelation about 7 years ago. I started selling insurance, and throughout that time of being an agent. I realized many coverages a homeowner or a business owner would need--- are not even on your policy to begin with. SHOCKER! Right?! These coverages are called endorsements, or riders, or add-ons. No matter the name---there are dozens you can add and if you ask me, you probably should.

One of those important coverages is water back-up. The number one reason to research this coverage is because MOST policies do not include this coverage at all! A standard water or sewer backup coverage endorsement reimburses you for water damage to the structure of your home or personal property if it is discharged or overflows from the following: a sewer or drain, a sump, sump pump, or related equipment, even if the overflow or discharge occurred because of mechanical issues.

And let me let you in on another little-known secret. Even if your insurance carrier does include water back-up---it is usually only a $5,000 limit. Guess what the average water loss is? According to Forbes magazine…it falls into the $10,000's. Time to call your agent, eh?

Another reason to add it is because it is completely affordable to do so. You will not even hardly notice a difference in your overall premium. It usually costs anywhere from $50-$250 a year to increase it to the $10,000 limit. But different limits will differ from home to home, of course. You will need to assess the amount of property in the basement or home---and go from there. Work with your agent to decide a limit that works best for you.

Water backups can happen to any home. Don’t think just because you live in a higher area, on top of a hill, in an area that has never had water issues, or have a flood policy (which is a completely different type of policy) you are fine. Water does not discriminate and adding the coverage after a loss is too late and illegal at that. So, get it on there before you have a bigger problem on your hands.

SERVPRO of New Philadelphia County is not only an expert with water losses, but we work directly with your insurance company to make the most out of your coverage and lesson the headache of dealing with adjusters and insurance companies. If you need help with your water loss. We are a 24/7, 365 days a year, LOCAL restoration company. Our highly trained technicians are ready to respond immediately to flood or water damage at your New Philadelphia property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

But first. Call your agent. SERVPRO will take it from there.

Shocking Facts About Lightning

10/1/2020 (Permalink)

two lightning strikes lighting up a skyline Lightning bolts can get as hot as 500,000 degrees and be dangerous to properties and fatal to humans

When most people think of a thunderstorm, they think of tree main things: rain, thunder, and lightning.  While water and flood damage are the most common, the risks associated with lightning are also important to discuss.

All storms contain electricity, and thus the potential for lightning strikes. Lightning bolts can get as hot as 500,000 degrees and be dangerous to properties and fatal to humans. Understanding what lightning is and the damage it causes can help homeowners mitigate their risks.

Although we call it lightning, the bolts we can see are made of a quick electrical burst, either within the cloud or from the cloud to the ground.

Because the air is a poor conductor, lightning will often seek objects to strike in an attempt to create the path of least resistance to the ground. In the case of house strikes, this path is typically through piping and wiring.

There are three main dangers associated with lightning striking a home:

  1. Fire Hazards: Houses are made of materials that are easily combustible, making this one of the most common dangers from lightning strikes. Not only can the house immediately catch flame at the site of a lightning strike, but lightning traveling through wiring can damage it, causing fire hazards all throughout the electrical components of the home.
  2. Power Surges: Lightning is an electrical charge at its core and can thus transfer that charge to wiring as it travels. This can create a power surge, damaging any electronic device that is not routed through a surge protector.
  3. Shock Waves: Thunder is the most recognizable form of a shock wave, but lightning brings these dangerous currents wherever it goes. These shock waves can be deadly at close range, crumbling structures, and shattering windows.

Storm damage can come in many forms from water and wind, to lightning and fallen trees. Whatever the damage may be, SERVPRO of New Philadelphia County can handle it! We are fire and water restoration experts and available 24 hours a day, 7 days a week! Don’t hesitate to give us a call today! (330) 556 4656

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