Recent Posts

Do You Have Water or Flood Damage in Your New Philadelphia Home?

9/16/2021 (Permalink)

Flooded nursery with crib and dresser partly under water When water takes over your home in a disastrous way, the results can be devastating.

When water takes over your home in a disastrous way, the results can be devastating. Your personal belongings and livelihood can be swept away in a matter of minutes. As a fire and water restoration company, SERVPRO of New Philadelphia is Here to Help in more ways than one.

Are your belongings damaged?

When SERVPRO of New Philadelphia arrives on the scene of water damage that has ravished a home, families want to know if their belongings are completely damaged. Questions often asked are, can we bring them back to preloss condition or do they have to part ways with something they once cherished? If the contents in your home are damaged by water that is contaminated from outside sources such as flood water and sewage drain back up, we highly recommend that the contents be disposed of. However, SERVPRO of New Philadelphia can restore almost any content. From hard contents to soft contents such as a piece of fine china to a stuffed animal, we can restore it.

SERVPRO of New Philadelphia understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home. Visit our Website to learn the capacity of our content cleaning services.

If you would like immediate service to your New Philadelphia home, call SERVPRO of New Philadelphia at (330) 393-9999. We’ll make it "Like it never even happened."

What Can I Do After a Fire in My Minerva Home?

9/8/2021 (Permalink)

A fire escape sign with flames engulfing it What can you do? Who can restore your home and belongings to pre-fire condition?

There was a fire in your Minerva home. You executed your Fire Escape Plan and everyone is out safe. But you have damage. What can you do? Who can restore your home and belongings to pre-fire condition? SERVPRO of New Philadelphia can!

Our industry leading Fire Damage Restoration Process is sure to get your Minerva home back to pre-fire condition fast. It consists of:

Step 1: Emergency Contact

Step 2: Inspection and Fire Damage Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Sanitizing

Step 7: Restoration

But before SERVPRO of New Philadelphia can get there, what can you do? Here is a list of what to do before we get to your home.

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Change HVAC filter.

Equally as important, here are some things to avoid when you have a fire:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

We have the training, experience, and equipment to fully restore your Minerva home and its belongings. Call us today at (330) 393-9999 or visit our Website to get your home back to pre-fire condition fast!

How to Prepare for Commercial Disasters in New Philadelphia

8/25/2021 (Permalink)

A street sign saying 'Storm Disaster' Preparedness drastically increases your chances of recovering from a disaster.

When flooding, fires, or storm damage occur in businesses, we can see some heavy damage. This damage can shut down production, move you out of your facilities, and ultimately result in your New Philadelphia business losing revenue. The road to recovery can be challenging, but with SERVPRO of New Philadelphia you can make that road to recover much easier!

“40% of businesses do not open following a disaster. On top of that, another 25% fail within one year.” This comes from an Article referring to a study by FEMA. SERVPRO of New Philadelphia does not want any businesses in our community to be part of that statistic. That is why we offer a FREE service to help businesses recover from disasters before they even happen.

What is this free service? It is called an ERP, or Emergency READY Plan. Included are:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Preparedness drastically increases your chances of recovering from a disaster. If your New Philadelphia business is ready for an ERP, call us! You can reach us at (330) 393-9999 or visit our Website to get your business prepared today! We make any disaster, “Like it never even happened.”

Who Provides Commercial Cleaning Services in New Philadelphia?

8/13/2021 (Permalink)

A black carpet cleaner removes dirt from a carpet. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

You do not have time to worry about the common wear and tear that gradually soils your office space, warehouse, or facility in New Philadelphia. When grime, odor, and moisture challenges go beyond the scope of your normal janitorial staff, you should call SERVPRO of New Philadelphia for prompt service.

Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best. Take a look at some of SERVPRO of New Philadelphia’s industry leading Commercial Cleaning Services:

Air Ducts and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of New Philadelphia Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

Carpet and Upholstery Cleaning

Even the highest quality carpets and upholstery can show signs of soiling over time. Protect your investment and keep your office looking fresh. The SERVPRO System offers a number of carpet cleaning options to match any type of upholstery or carpet. We will get the job done right.

SERVPRO of New Philadelphia also offers cleaning services in the following:

When your office needs freshened up, call SERVPRO of New Philadelphia! Call us at (330) 393-9999 or visit our Website for all your commercial needs. We are Here to Help!

Here’s Why You Need a Fire Escape Plan in New Philadelphia

8/12/2021 (Permalink)

A fire extinguisher sits on a blue wall. We have the training, experience, and equipment to properly restore your home to pre-fire condition.

A fire in your New Philadelphia home can be devastating. Not only is there physical damage, but emotional damage can also be present. Above all, safety is the most important thing during a disaster. There is one major way to help you and your family stay safe during a fire. Having a Fire Escape Plan can be crucial. With some help from the NFPA, SERVPRO of New Philadelphia is Here to Help.

“Your ability to get out of your home during a fire depends on advance warning from smoke alarms and advance planning,” that is what the NFPA says about Fire Escape Plans. They are so important! Here are their key components to a Fire Escape Plan:

?     Locate all possible exits and escape routes.

  • Identify areas where smoke alarms are needed.
  • Go outside and create an outside meeting place.
  • Make sure everyone in your New Philadelphia home.
  • Test existing smoke alarms.
  • Practice your plan twice per year.

These are just a few of their tips, and you should refer to their Full Fire Escape Planning Tips.

After everyone is out of your home safe, and you suffer damage, call SERVPRO of New Philadelphia for all your fire restoration needs. We have the training, experience, and equipment to properly restore your home to pre-fire condition.

We are faster to any size disaster, so do not hesitate! Call us at (330) 393-9999 or visit our Website today! We are Here to Help!

SERVPRO of New Philadelphia's Water Restoration Process

8/4/2021 (Permalink)

A mop is cleaning water from a hardwood floor. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Water or Flood Damage?
Call Today – (330) 556-4656

There’s No Offseason for SERVPRO of New Philadelphia

5/27/2021 (Permalink)

A wooden alarm clock has all four seasons inside of it. For all your disaster recovery needs, big and small, call SERVPRO of New Philadelphia.

Summer is here in New Philadelphia. For a lot of us that means a break. School is out, vacations are upon us, and relaxation is here. For SERVPRO of New Philadelphia this is not the case! We are ready to respond 24/7 no matter the disaster. So why can’t SERVPRO of New Philadelphia take any time to relax? Here is exactly why:

Each Season Brings Unique Challenges

In the Spring & Summer we see a lot of storms to deal with. In the Fall we are in the peak of fire season. Throughout the Winter we see pipe breaks and disasters involving snow and ice storms. With all these different challenges, SERVPRO of New Philadelphia is constantly handling a variety of disasters.

We Have Expertise in Many Areas!

With all those unique and seasonal challenges, we have learned how to handle them all! Water, fire, and storm damage are all areas we are highly trained in cleanup and restoration. This is the same for mold and biohazards too! We even know how to cover both residential and commercial areas. With all these areas to handle, SERVPRO of New Philadelphia is always called upon to help!

We Are Committed to Helping the Community

SERVPRO of New Philadelphia knows what it is like to go through a disaster. We have seen the physical damage and the emotional harm it can cause. We do not want anyone in the community to go through that. That is why no matter the disaster, we are Here to Help!

For all your disaster recovery needs, big and small, call SERVPRO of New Philadelphia. You can visit our Website or call us at (330) 556-4656 to see all our disaster mitigation services. We can make any disaster “Like it never even happened.”

What is the Best Way to Deal with Water Damage in Minerva

5/20/2021 (Permalink)

A woman is holding a bucket under water coming from the ceiling. SERVPRO of New Philadelphia County has the equipment and expertise to make any disaster “Like it never even happened.”

Moisture in Ohio homes is something most of us have had to deal with. If left unattended for too long, it can cause damage or even cause mold to pop up. This is the last thing anyone wants to see in their Minerva home.

So, what is the best way to handle water damage? That question is easy, the SERVPRO way! SERVPRO of New Philadelphia County has the equipment and expertise to make any disaster “Like it never even happened.” Our Water Damage Restoration Process contains the following:

Step 1: Emergency Contact - Our process starts when you call us!

Step 2: Inspection and Water Damage Assessment - We determine the scope of water damage at the time. We determine how far moisture has traveled to ensure proper and complete restoration.

Step 3: Water Removal / Water Extraction - This removes most of the water and happens almost immediately. We use specialized equipment to quickly remove hundreds or thousands of gallons of water and prevent secondary water damage and mold growth.

Step 4: Drying and Dehumidifying - This removes the water that is harder to access. Our scientific approach uses measurements, air temperature, and relative humidity to determine

the amount of air movers and dehumidifiers needed will get your Minerva home dry properly!

Step 5: Cleaning and Sanitizing - We clean all restorable items and structures in your home. We use several industry leading cleaning techniques to get your items to preloss condition.

Step 6: Restoration - We restore your home to preloss condition. Any damage including drywall removal, new carpet, or major restorations can all be handled by us!

Before help arrives, consult these Water Damage Tips for what to do, and what not to do, before SERVPRO of New Philadelphia gets to your home.

Call us today with all our water damage and restoration needs at (330) 556-4656 or visit our Website to see how we can get your Minerva home back to preloss condition. No matter the disaster, we are always Here to Help!

How to Prepare for Spring Storms in New Philadelphia

4/29/2021 (Permalink)

A green highway sign reads "Storm Warning" SERVPRO of New Philadelphia has highly trained storm damage technicians ready to respond to any size disaster.

Spring storms in New Philadelphia can be very unpredictable. They pop up fast giving us little to no time to prepare. That’s why it’s so important to be prepared before the threat is even here. SERVPRO of New Philadelphia County is here with some tips on how to keep you and your family prepared for Spring storms:

  • Develop an evacuation or shelter plan
  • Have an emergency kit, including first aid supplies, a list of important contacts, a flashlight, and a NOAA Weather Radio
  • Listen to all weather alerts
  • Remember to seek shelter low in your home, and away from windows
  • When driving, avoid bridges and overpasses
  • Practice your plan!

That last tip might be the most important one. Practice will always be the best form of preparation. Let’s say you do have a massive storm come through New Philadelphia, who do you call after? That’s easy! Call SERVPRO of New Philadelphia. We’re always Here to Help®?!

SERVPRO of New Philadelphia has highly trained storm damage technicians ready to respond to any size disaster. We’re a Large Loss Team, meaning there’s no storm too big for us to handle!

Call us today at (330) 556-4656 or visit our Website to see our full array of storm damage services. We’re faster to any size disaster, and Here to Help®? the local New Philadelphia community!

Commercial Carpet Cleaning in New Philadelphia

3/30/2021 (Permalink)

Picture shows a man cleaning carpet Even the highest-quality carpet and upholstery can show soiling over time.

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers several cleaning options to match any type of upholstery or carpet.

We also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Piloting the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

Need Carpet or Upholstery Cleaning?
Call Today – 
(330) 556-4656