Recent Posts

There’s No Offseason for SERVPRO of New Philadelphia

5/27/2021 (Permalink)

A wooden alarm clock has all four seasons inside of it. For all your disaster recovery needs, big and small, call SERVPRO of New Philadelphia.

Summer is here in New Philadelphia. For a lot of us that means a break. School is out, vacations are upon us, and relaxation is here. For SERVPRO of New Philadelphia this is not the case! We are ready to respond 24/7 no matter the disaster. So why can’t SERVPRO of New Philadelphia take any time to relax? Here is exactly why:

Each Season Brings Unique Challenges

In the Spring & Summer we see a lot of storms to deal with. In the Fall we are in the peak of fire season. Throughout the Winter we see pipe breaks and disasters involving snow and ice storms. With all these different challenges, SERVPRO of New Philadelphia is constantly handling a variety of disasters.

We Have Expertise in Many Areas!

With all those unique and seasonal challenges, we have learned how to handle them all! Water, fire, and storm damage are all areas we are highly trained in cleanup and restoration. This is the same for mold and biohazards too! We even know how to cover both residential and commercial areas. With all these areas to handle, SERVPRO of New Philadelphia is always called upon to help!

We Are Committed to Helping the Community

SERVPRO of New Philadelphia knows what it is like to go through a disaster. We have seen the physical damage and the emotional harm it can cause. We do not want anyone in the community to go through that. That is why no matter the disaster, we are Here to Help!

For all your disaster recovery needs, big and small, call SERVPRO of New Philadelphia. You can visit our Website or call us at (330) 556-4656 to see all our disaster mitigation services. We can make any disaster “Like it never even happened.”

What is the Best Way to Deal with Water Damage in Minerva

5/20/2021 (Permalink)

A woman is holding a bucket under water coming from the ceiling. SERVPRO of New Philadelphia County has the equipment and expertise to make any disaster “Like it never even happened.”

Moisture in Ohio homes is something most of us have had to deal with. If left unattended for too long, it can cause damage or even cause mold to pop up. This is the last thing anyone wants to see in their Minerva home.

So, what is the best way to handle water damage? That question is easy, the SERVPRO way! SERVPRO of New Philadelphia County has the equipment and expertise to make any disaster “Like it never even happened.” Our Water Damage Restoration Process contains the following:

Step 1: Emergency Contact - Our process starts when you call us!

Step 2: Inspection and Water Damage Assessment - We determine the scope of water damage at the time. We determine how far moisture has traveled to ensure proper and complete restoration.

Step 3: Water Removal / Water Extraction - This removes most of the water and happens almost immediately. We use specialized equipment to quickly remove hundreds or thousands of gallons of water and prevent secondary water damage and mold growth.

Step 4: Drying and Dehumidifying - This removes the water that is harder to access. Our scientific approach uses measurements, air temperature, and relative humidity to determine

the amount of air movers and dehumidifiers needed will get your Minerva home dry properly!

Step 5: Cleaning and Sanitizing - We clean all restorable items and structures in your home. We use several industry leading cleaning techniques to get your items to preloss condition.

Step 6: Restoration - We restore your home to preloss condition. Any damage including drywall removal, new carpet, or major restorations can all be handled by us!

Before help arrives, consult these Water Damage Tips for what to do, and what not to do, before SERVPRO of New Philadelphia gets to your home.

Call us today with all our water damage and restoration needs at (330) 556-4656 or visit our Website to see how we can get your Minerva home back to preloss condition. No matter the disaster, we are always Here to Help!

How to Prepare for Spring Storms in New Philadelphia

4/29/2021 (Permalink)

A green highway sign reads "Storm Warning" SERVPRO of New Philadelphia has highly trained storm damage technicians ready to respond to any size disaster.

Spring storms in New Philadelphia can be very unpredictable. They pop up fast giving us little to no time to prepare. That’s why it’s so important to be prepared before the threat is even here. SERVPRO of New Philadelphia County is here with some tips on how to keep you and your family prepared for Spring storms:

  • Develop an evacuation or shelter plan
  • Have an emergency kit, including first aid supplies, a list of important contacts, a flashlight, and a NOAA Weather Radio
  • Listen to all weather alerts
  • Remember to seek shelter low in your home, and away from windows
  • When driving, avoid bridges and overpasses
  • Practice your plan!

That last tip might be the most important one. Practice will always be the best form of preparation. Let’s say you do have a massive storm come through New Philadelphia, who do you call after? That’s easy! Call SERVPRO of New Philadelphia. We’re always Here to Help®?!

SERVPRO of New Philadelphia has highly trained storm damage technicians ready to respond to any size disaster. We’re a Large Loss Team, meaning there’s no storm too big for us to handle!

Call us today at (330) 556-4656 or visit our Website to see our full array of storm damage services. We’re faster to any size disaster, and Here to Help®? the local New Philadelphia community!

Commercial Carpet Cleaning in New Philadelphia

3/30/2021 (Permalink)

Picture shows a man cleaning carpet Even the highest-quality carpet and upholstery can show soiling over time.

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers several cleaning options to match any type of upholstery or carpet.

We also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Piloting the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

Need Carpet or Upholstery Cleaning?
Call Today – 
(330) 556-4656

Commercial Water Damage Restoration Contractor in New Philadelphia

2/25/2021 (Permalink)

SERVPRO of New Philadelphia has provides state of the art drying equipment to commercial water damage. SERVPRO of New Philadelphia uses advanced drying and dehumidification equipment to properly dry and restore commercial water damaged properties.

There is never a convenient time for water damage to strike your Northeast Ohio business, but SERVPRO of New Philadelphia is Here to Help!

Our uniformed, trained professionals are available for emergency response 24/7 and adhere to IICRC standards.

It is important to call SERVPRO of New Philadelphia at the first sign of water damage to your Tuscarawas, Ohio business to avoid secondary water damage, such as microbial growth.

Whether you need emergency cleanup, drying and dehumidification services, including sewage backup cleanup, sprinkler break cleanup, flood water cleanup, storm damage cleanup or a building damage assessment, SERVPRO of New Philadelphia has the proper equipment and expertise to properly restore your Uhrichsville, Ohio business. 

Every commercial loss is supervised by a dedicated commercial Disaster Recovery Team operations manager to ensure the highest quality of service.

Let us help you get back to business to minimize interruptions and help keep your doors open during the process.

Call SERVPRO of New Philadelphia for immediate commercial water damage cleanup response 330-556-4656.

Is Your Family Prepared For a Fire?

2/16/2021 (Permalink)

Picture shows a fire evacuation plan with a smoke detector on top of it. Know your smoke alarm’s noise and be familiar with what it means.

You never envision a fire in your New Philadelphia home, but you should be prepared for one. Preparation can be the difference between a disaster being manageable or catastrophic. There are a few ways to get your household ready to go if there is a fire in your home. SERVPRO of New Philadelphia is here to help!

The most important preparation tool for your household is a Fire Escape Plan. Most people think they have one, but are they really prepared? Here’s a look at what a Fire Escape Plan really consists of so you can execute one if you have a fire:

  • Make sure everyone knows two escape routes from each room
  • Establish a rally point outside
  • Make sure everyone can contact each other and emergency services
  • Know your smoke alarm’s noise and be familiar with what it means
  • Stay calm! If you have a plan, you do not need to panic during a fire
  • Draw your plan out! Label all rooms and exit points
  • Practice your Fire Escape Plan twice each year

This is very important for you and your household to have. Practicing is key! If you practice your plan and are comfortable with it, then you should be just fine in the event of a fire.

Let’s say you do have a fire, and you execute your Fire Escape Plan to keep your New Philadelphia household safe. What do you do next? After you contact emergency services, you need to begin getting your home back to preloss condition. There’s no one better to do this than SERVPRO of New Philadelphia. Here’s a look at what we can do for you if your home experiences fire damage:

  • Board up and roof tarping
  • Water damage clean up from firefighting effort
  • Smoke removal
  • Soot removal
  • Cleaning and sanitization
  • Restoration
  • Carpet and upholstery cleaning
  • Caring for your belongings

SERVPRO of New Philadelphia is faster to any size disaster and is committed to helping our local area. Call us today at (330) 556-4656 or visit our Website if you experience a fire. Remember to practice your Fire Escape Plan, and after you experience a fire, SERVPRO of New Philadelphia is here to help!

I Found Mold in My New Philadelphia Business. Now What?

2/10/2021 (Permalink)

Picture shows a moldy wall with a spray bottle and sponge next to it.  Since mold can spread extremely fast, there’s a chance it spread to another spot of your facility.

Mold in your business, big or small, can be a major problem and health hazard. Every hour spent dealing with mold is an hour of productivity lost in your business. It’s crucial that you do everything you can to limit the effect mold has on your business. It’s not only ugly, it can rot away your facility and can cause health effects to your employees. Here are a few things you can do to limit your losses when you see mold in your New Philadelphia business.

1. Act Fast

 Mold spreads fast. It can run through your facility if it is left untreated. You should act quickly to find the water source that caused the mold and shut it off.

2. See if The Mold Spread

Since mold can spread extremely fast, there’s a chance it spread to another spot of your facility. Take a look at the surrounding areas to see how big your problem really is.

3. Call SERVPRO of New Philadelphia

Mold remediation is no small task. Call in the professionals to get your business up and running again.

Just like tip #3 says, you should call in the professionals. SERVPRO of New Philadelphia is an expert in mold remediation and restoration. We know how damaging mold can be to your business, which is why we are faster to any size disaster. SERVPRO of New Philadelphia will eliminate the mold and restore the damage of your business in no time.

Don’t hesitate or take mold in your New Philadelphia business lightly. Call SERVPRO of New Philadelphia today at (330) 556-4656 today or visit us on Facebook today to get your business up and running fast! Remember, every hour spent on mold is an hour of lost productivity. SERVPRO of New Philadelphia can limit that time, and get your operations back to normal fast.

A Lesson on Stop, Drop & Roll

2/2/2021 (Permalink)

A fighfighter is showing a group of children his yellow fire hat. Stop, Drop and Roll SHOULD ONLY BE USED IF YOUR CLOTHING CATCHES FIRE

As a kid, especially in Kindergarten, Stop, Drop, and Roll was a big deal. In fact---adults of today are still perplexed on how we have gotten through our lives without ever having to act this procedure out. But jokes aside---Stop, Drop and Roll is a life saver and SERVPRO of New Philadelphia wants to give our adults (and kids alike) a little re-lesson on this true lifesaving, forgotten technique.

Stop, Drop and Roll is a method to use if your clothing catches fire. You should always stay away from fire. But if your clothing does happen to catch fire the NFPA suggests: “Stop where you are.  Drop to the ground and cover your eyes and mouth with your hands.  Roll over and over and back and forth until the flames are out. Cool the burn and get medical help.”

Allowing your children to understand how Stop, Drop and Roll works is very important. Kiddos get very confused, especially littler children, when to use this technique. Stop, Drop and Roll SHOULD ONLY BE USED IF YOUR CLOTHING CATCHES FIRE. The NFPA warns that “children who do not have a good understanding of stop, drop, and roll will sometimes do this if they burn a finger or need to get outside if the smoke alarm sounds. Using stop, drop, and roll under the wrong circumstances could be very dangerous.” Littles should understand that if the home is on fire---they should immediately get outside.

Here's the true method of Stop, Drop and Roll.

  • Stop where you are.
  • Drop to the ground – lay flat with your legs out straight and cover your eyes and mouth with your hands.
  • Roll over and over and back and forth until the flames are out.
  • Get help from a grown-up right away.
  • The most important thing to remember is to stay away from fire. It can catch your clothes on fire.
  • Only use “stop, drop, and roll” if your clothes are on fire.

If you’d like to practice with your family. Here is a YouTube video that makes this serious practice memorable. 

Fire is no laughing matter. And SERVPRO of New Philadelphia is the fire restoration specialist in the Dover area. In addition to fire, smoke, and soot damage, your New Philadelphia home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of New Philadelphia specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (330) 556-4656

Keeping Your Tuscarawas County Business Safe Throughout the Covid-19 Pandemic

1/27/2021 (Permalink)

Picture shows workers at a conference desk all wearing masks looking at a graph of how the Corona Virus has affected business Although it is allowed, 89% of consumers are uneasy about going back to brick-and-mortar locations.

We are coming up on one year since the initial shutdowns due to the Covid-19 pandemic, and Ohio and Tuscarawas County is still feeling the effects of the pandemic. Luckily, businesses are open, and consumers can come into brick-and-mortar facilities and shop freely. Although it is allowed, 89% of consumers are uneasy about going back to those brick-and-mortar locations. That is why it is crucial for your business to be clean and welcoming to consumers.

There are many ways to keep your business safe. Some options include:

  • Social distancing and maintaining six feet of distance among staff and customers.
  • Avoid carpooling.
  • Encourage frequent hand washing.
  • Provide hand sanitizer for customers.
  • Avoid using the same equipment and supplies as another co-worker.
  • Sanitizing frequently touched surfaces.

 However, this may not be enough to keep your business safe for your workers and your customers. SERVPRO of New Philadelphia can ensure that your business is safe for everyone with Certified: SERVPRO Cleaned. Throughout the duration of the pandemic, SERVPRO has been on the frontlines of cleaning and helping stop the spread of Covid-19. This cleaning service goes above and beyond normal janitorial services.

The key to Certified: SERVPRO Cleaned is centered around the 3 C’s:

Consult: Each cleaning job is specific to your business and your needs. SERVPRO will provide a tailormade cleaning experience for your facility.

Clean: This is the obvious part, where your business is treated with an expert deep clean and EPA-Approved Hospital Grade cleaning solutions throughout your location.

Certify: You can proudly display on your front window the Certified: SERVPRO Cleaned green and orange shield. This shows your customers and employees your dedication to providing a safe shopping experience and workplace environment.

Taking the extra step is pivotal to keeping your business safe, and maybe keeping your business open throughout the duration of this pandemic. Call SERVPRO of New Philadelphia today at, (330) 556-4656 or visit our Website so you can proudly display the green and orange shield and show your customers your business is Certified: SERVPRO Cleaned.

How to Prepare for a Possible Winter Storm in New Philadelphia

1/22/2021 (Permalink)

A yellow Winter Storm Warning sign is standing during a storm If you home has been affected by storm damage know that SERVPRO of New Philadelphia can help.

Brrrr! It has been cold in New Philadelphia lately! But us Ohioans are used to that, right? SERVPRO of New Philadelphia wants to give our residents some helpful tips to stay safe whether you are warm and cozy at home or out and about on the road.

Driving on icy roads. If you must drive despite dangerous weather conditions, take extra caution when passing bridges or overpasses. Always slow your roll before a bridge. Hitting the brakes on a bridge could be deadly. Also ensure your tires have a thick, good tread. The National Highway Traffic Safety Administration recommends, “Tire tread depth should be a minimum of 2/32 of an inch. To check this, hold a penny between your thumb and forefinger so that Lincoln’s head is showing. Place the top of Lincoln’s head into one of the grooves of the tire’s tread. If any part of Lincoln’s head is obscured by the tread, you have a safe amount of tread, according to NHTSA. If you can see above Lincoln’s head, then you need a new tire.”

Furry Friends. Make sure your companion animals are brought indoors when the temperatures drop. Also stock up on food, waste bags, litter, paper towels, and other items you use daily. Horses and other livestock should have a shelter where they can be protected as well. Ensure grazing animals have access to food and non-frozen water.

Staying Inside. Learn how to prevent pipes in the home from freezing here. Make sure to keep the temperature in your home on a warmer setting to prepare for a potential shutoff. Keep a stockpile of canned foods, boxed cereals, granola, and protein bars on hand in the case of an emergency. Create a winter home emergency kit. You can use the supply list by the American Red Cross as a guide. This is a great checklist to use as a basis for everything you need.

After the storm. If your home is still out of power after the storm, utilize a family member or friend’s home for shelter or a local refuge for lodging with electricity. Help the elderly people in your life if they need assistance.

In addition to dangers to you and your family. Storm damage can also affect your home and your home’s belongings. Ice and other storm related conditions can wreak havoc on your roof and cause major flooding as well. If you home has been affected by storm damage know that SERVPRO of New Philadelphia can help.

Restoring storm- and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your New Philadelphia property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

SERVPRO of New Philadelphia is locally owned and operated—so we live and work here too, and are proud to be part of the New Philadelphia community. We are also part of a national network of 1,700 with special Disaster Recover Teams that can respond with additional resources during catastrophic storms and major events.

Call us today. (330) 556-4656